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Privacy


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Data Protection and Privacy Policy

OWNER of the web site:
RIVA LAKE LODGE · Via Rovigo, 17/C · 38066 Riva del Garda. P.IVA: 03022950988

In accordance with section 13 of legislative decree no. 196 of 30th June 2003 (“Privacy Code”), the following information describes the way in which OWNER processes the personal data of users gathered through its website (the “site”) and through other sources.

Data Controller
The controller of personal data is the OWNER.

Categories and nature of processed data
OWNER will process personal data of users gathered through the navaigation and use of its website, as well as data gathered at the moment of registration and at the forwarding of purchase orders, through use of automated electronic system
General Use of Personal Data
Personal data can be processed for the following purposes:
a) general use of the personal data necessary for the correct use of the website and strictly connected to it, registration and access to private areas, to the sending of purchase orders and the management of the contractual relationship;
b) responding to specific requests;
c) fulfilling legal obligations;
d) for monitoring and analysing statistics and measurements of customer satisfaction levels, as well as for sending promotional communications and newsletter (via post and phone, email and SMS, or via other automated tools) to contacts released at the moment of completing the online registration form;
e) processing of information related to the use of the site (such as frequency of use, purpose of use, habits, interests, statistics, purchase orders, etc.) through the use of cookies;
Obligatory or optional nature of data gathering and consent refusal consequences
With regard to the purposes referred to in points a), b) and c), consenting OWNER the use of your personal data is obligatory, and the related data processing does not require your consent. The refusal to provide data can result in OWNER not being able to proceed with a contractual relationship or process purchase orders. The provision of data related to the fields marked as non-obligatory on the registration form is optional.
The provision of data for purposes referred to in points d) and e) is optional, and refusal will not have any adverse consequences.
The contents of the Sales Contract will be archived by OWNER and may be sent by email together with the Terms and Conditions of Sales.
Users are free to cancel their newsletter subscription at any time by clicking on the link “unsubscribe” found in every promotional mail.

Personal Data Processing
Personal data is processed by automated systems, strictly correlated to its final use, for the time necessary to reach the objectives for which the data was collected and in compliance with applicable law. Specific security measures are put in place to prevent loss of data, illegal or incorrect use and unauthorised access. Gathered information is stored safely and securely.

Area of communication of personal data
Personal data will not be diffused and may be be disclosed in Italy or in other EU States for the above mentioned, to third parties which act on behalf of or in the name of ICH , such as those responsible for the delivery of products, credit instinutions, our legal and fiscal consultants, outsourcers, etc.
For the purpose indicated above, data can be viewed by staff employed at OWNER or those responsible for data processing.
The person in charge of data processing is the OWNER. An updated list of those responsible for data processing is available from the company’s head office.

Customer’s rights
We inform you that the Privacy Code entitles you to exercise certain rights.
In particular, at any time, you can attain: a) the confirmation of the existence or non-existence of personal data regarding yourself, even if it not yet registered, and the disclosure of this information in an intelligible form; b) an indication of the origin of personal data, of the purposes and modalities of data processing as well as the method applied in the case of processing carried out with the aid of electronic equipment; c) an indication of the identity of the owner and those in charge as well as the individuals or groups of individuals to whom the information can be disclosed to or whom can become aware of it; d) the update, the rectification, the integration of data, as well as the cancellation, the transformation to an anonymous form or the blocking of processed data in violation of the law, including that information which is not necessary to conserve in relation to the purposes for which the data was collected or subsequently processed; e) The attestation that the operations referred to in d) have been brought to the attention, even in regards to their content, to those to whom the data has been disclosed, except when this proves impossible or involves the use of means manifestly disproportionate to the protected right. The interested party, pursuant to section 7 of the Privacy Code has the right to oppose, for legitimate reasons, the processing of personal data, even if it is relevant to the purpose of gathered data, as well as the processing of personal data with the aim of sending promotional mail or for other purposes for which they have given their consent.
All of these rights can be seen by contacting OWNER.

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RIVA LAKE LODGE
Via Rovigo, 17/C
38066 Riva del Garda
GPS 45.887759,10.8576 Tel. +39 328 0619040
Fax +39 0464 350298
info@rivalakelodge.com

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